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Our Nonstick Ceramic Cookware provides the convenience of nonstick cooking with healthy, all-natural ceramic coatings. Most nonstick cookware is made with PTFE and PFOAs which could be harmful to your health.
Our Stovetop Ceramic Cookware is extremely thermal-shock resistant, which means you can store it in the freezer and cook with it on the stove without worry.
Cutting boards are often the epicenter for food-borne microbes entering your kitchen. Using an antimicrobial cutting board can reduce the spread of these microbes. Learn more.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Borosilicate glass is superior to soda-lime alternatives because of its thermal-shock resistance and noted longevity. Many products were made with borosilicate glass until a switch was made to soda-lime alternatives because it is cheaper to produce. Learn more.
the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within X business days.
Our support team is always happy to guide you at any step!
Eastman Tritan is a superior plastic noted for its durability, clarity, and eco-friendly production. Products made with Eastman Tritan are BPA-free, microwave safe, and nonreactive (i.e. they do not stain easily or exhibit lingering odors). Learn more.
Each product has different warranty policies. Please see our Warranty Policy section for more information.
Link warranty policy
NeoflamShop.com takes significant efforts to provide accurate information on product availability. Unfortunately, sometimes errors occur. If you place an order for something we discover to be out of stock, we will contact you so that you may select another item. Should that happen, we apologize for any inconvenience.
Most of the items you see online are available for purchase on our website. However, some products featured online may be exclusive to one of our fine retailers. In this instance we will identify the item as such, and direct you to the retailer’s website or location nearest you.
In-store pickup is not currently available for items purchased on NeoflamShop.com.
NeoflamShop.com accepts NeoflamShop gift cards and the following credit cards (when issued from a US banking institution): American Express, VISA, MasterCard, Discover, JCB.
NeoflamShop.com will send an e-mail after the order is approved acknowledging your order and providing an anticipated shipping date. When merchandise is shipped, you will receive a follow-up e-mail containing the tracking number for the shipment. You can use that to track delivery.
Alternatively, you can contact us at support@neoflam.us.
The applicable sales tax is automatically calculated for NeoflamShop.com orders. The sales tax is displayed during the checkout process.
We hope that you carefully consider your purchase before finalizing it at checkout, and we are confident that you will be satisfied with the item you receive. Please see our Returns & Exchange section for more information.
You may add an item to your cart and we will save this cart for you once you create an account.
No. You may only use one discount code per order.
You can enter in a discount code and gift card when you are ready to checkout. Please note, you can only use one (1) discount code per purchase. You may use a gift card and a discount code for a single purchase (unless otherwise stated in related promotional materials).
When you receive a gift card you will receive an e-mail with information regarding its balance. You may also email support@neoflam.us for more information.
No. Gift cards may only be used to purchase items from NeoflamShop.com.
No. Gift cards do not expire.
However, we will make exception that distributed by the issuer to a consumer without charge under an an awards, loyalty or promotional program. In the case, the gift cards have expiration date of 2 to 6 month.
Gift cards are electronic and it is the recipient's responsibility to keep the gift card code private and in a safe place. We will not issue a replacement.
NeoflamShop.com offers several modes of delivery for your order. Please contact support@neoflam.us for detailed information.
NeoflamShop.com only ships to addresses in the continental United States. Merchandise will only be sent to valid street addresses. Delivery to P.O. Boxes and AFPO is not allowed. (Some addresses may not qualify for our free shipping promotion. Email support@neoflam.us for any questions)
In-stock merchandise is usually processed and shipped from our fulfillment center within three business days of the order being approved and received. Please refer to your order shipment confirmation e-mail for delivery details.
All delivery times are estimated and are not guaranteed by NeoflamShop.com. If you have not received your order within the estimated delivery time, please contact us so that we may help locate your package.
NeoflamShop.com will ship products until the day before a national holiday such as Independence Day or Thanksgiving Day, but not on those national holidays.
NeoflamShop.com will send an e-mail after order approval acknowledging your order and provide an anticipated shipping date. A follow-up e-mail will be sent when the merchandise has left our fulfillment center. That e-mail will contain a tracking number. Clicking on that number will bring you to the specific page for your shipment where you can track the shipment.
No. If shipping items to multiple addresses, you must order the items for each address in a separate transaction.
All orders are processed and shipped to reach our customers in a quick and efficient manner; therefore, we cannot hold and ship at a later date.
If you are returning a defective item, or an item sent in error, you are not responsible for return shipping fees. Under all other circumstances, you are responsible for return shipping costs.
NeoflamShop.com is not responsible for any damages or losses that may occur during transit. Please use the tracking number in your shipment confirmation email and contact support@neoflam.us for additional information.
